Terms & Conditions

1. Agreement to Terms

By accessing and using the K.H. AUTO PARTS website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Use of Services

Eligibility

You must be at least 18 years old to use our services. By using our website, you represent and warrant that you meet this age requirement.

Account Registration

• You must provide accurate and complete information
• You are responsible for maintaining account security
• You must notify us immediately of any unauthorized use
• One person or business may not maintain more than one account

3. Products and Pricing

Product Information

We strive to provide accurate product descriptions and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

Pricing

• All prices are in Indian Rupees (INR)
• Prices are exclusive of GST unless stated otherwise
• We reserve the right to change prices at any time
• Price errors will be corrected, and you will be notified
• Bulk pricing available for wholesale customers

Stock Availability

Product availability is subject to change. Stock status indicators (In Stock, On Demand, Out of Stock) are updated regularly but may not reflect real-time inventory.

4. Orders and Payment

Order Placement

By placing an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason.

Payment Terms

• Payment must be made before order processing
• We accept UPI, bank transfers, and other specified payment methods
• Payment verification is required before dispatch
• Credit terms available for approved B2B customers

Order Confirmation

You will receive an order confirmation via email/SMS. This confirmation does not constitute acceptance of your order. Acceptance occurs when we dispatch the products.

5. Shipping and Delivery

• Delivery times are estimates and not guaranteed
• Shipping charges apply based on location and order value
• Free shipping available on orders above specified amounts
• Risk of loss passes to you upon delivery
• You must inspect products upon delivery

6. Returns and Refunds

Return Policy

• Products may be returned within 7 days of delivery
• Products must be unused and in original packaging
• Installation charges are non-refundable
• Custom orders and special parts are non-returnable

Defective Products

If you receive a defective product, contact us within 48 hours. We will arrange replacement or refund at our discretion.

7. Warranty

Products are covered by manufacturer warranties where applicable. We provide:

• Genuine OEM parts with manufacturer warranty
• Quality guarantee on all products
• Warranty claims must be made within the specified period
• Warranty excludes misuse, improper installation, or wear and tear

8. Intellectual Property

All content on this website (text, graphics, logos, images) is the property of K.H. AUTO PARTS or its licensors and is protected by intellectual property laws.

9. Limitation of Liability

To the maximum extent permitted by law, K.H. AUTO PARTS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

10. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Dhanbad, Jharkhand.

11. Contact Information

For questions about these Terms and Conditions, please contact us: